Shipping & Delivery

up-dated 23.11.2016/Rita

SHIPPING & DELIVERY

Biddie Heels shipping partner is PostNord from 2016.


DELIVERY TIME – DPD Classic

  • Delivery in Finland 1 to 2 ordinary business days.
  • Delivery in EU 3 to 6 ordinary business days.
  • Delivery USA and other countries 5 to 8 – 10 ordinary business day. 

The products are normally picked within the very first ordinary day of receiving your order. An order confirmation will be sent to you by email once your order is placed.

You can track your shipment in the internet, a shipping confirmation will be emailed to you as soon as your order has shipped which includes tracking information.  DPD Classic tracking number is composed of 14 digits, possibly including a check digit or letter.

 

SHIPMENT COSTS

  • FINLAND Free shipping.
  • EU Countries 18 €
  • OTHER COUNTRIES 24 €

 

Return is paid by customer. Biddie Heels hold the risk on delivery. The customer bare the risk until Biddie Heels have received the goods.

In case Biddie Heels can not meet these delivery terms, you will be contacted by e-mail with a notification of expected delivery. All items purchased from Biddie Heels remains the property of Biddie Heels, until the goods is received. This means that all risk of lost items is carried by Biddie Heels.

 

SOLVING THE PROBLEMS

In case the item has damaged, is wrong one or totally disappeared, please contact Biddie Heels immediately phone  +358 50 596 3620 or biddieheels@gmail.com. Please note the colours in photoes may vary in-live depending on the different it programs and pc/mac.